Use The Website Background Check Link

Background check completion should start from the secure website link rather than from a normal file upload page.

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Freelancer Help

Need help with worker verification or website account status?

Use the freelancer support path when you need help with profile setup, document review, approval status, invoices, or website account questions.

Best for: document review, verification status, approval delays, invoice questions, and account access.

Fastest path: include your worker name, the task you were completing, and the status you can already see.