Help Center

Why A Freelancer Page Opens Platform Agreement

Protected freelancer pages may redirect to the platform agreement page when a new active agreement has not been accepted yet.

Steps

Step 1: Read the agreement shown by the platform agreement page.

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Step 2: Accept the agreement if you agree with the latest version.

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Step 3: After acceptance, return to the original freelancer page.

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Step 4: Contact support if you accepted the agreement but the same page keeps repeating.

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Freelancer Help

Need help with freelancer account status?

Use the freelancer support path when you need help with profile setup, document review, approval status, services, payouts, invoices, or website account questions.

Contact Freelancer Support Customer Help Center

Best for: freelancer document review, verification status, approval delays, service setup, payout or invoice questions, and account access.

Fastest path: include your freelancer name, the task you were completing, and the status you can already see.

Figsor

Figsor

Why A Freelancer Page Opens Platform Agreement

Steps

Step 1: Read the agreement shown by the platform agreement page.

Step 2: Accept the agreement if you agree with the latest version.

Step 3: After acceptance, return to the original freelancer page.

Step 4: Contact support if you accepted the agreement but the same page keeps repeating.

Need help with freelancer account status?

Figsor

Figsor

Figsor

Why A Freelancer Page Opens Platform Agreement

Steps

Step 1: Read the agreement shown by the platform agreement page.

Step 2: Accept the agreement if you agree with the latest version.

Step 3: After acceptance, return to the original freelancer page.

Step 4: Contact support if you accepted the agreement but the same page keeps repeating.

Need help with freelancer account status?

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